Each territory that we ship to outside of the UK has different import restrictions, so unfortunately we cannot ship all of our products to all territories. Please consult with the customs regulations in your country/region before ordering to check any restrictions, particularly in regard to alcohol and spices.
Unfortunately many countries do not accept alcohol in shipments from the UK, and this includes alcohol contained in our hampers. Please check with your local customs office before ordering a hamper that contains alcohol. We are not liable for shipments that can't be delivered due to specific regulations in your country. If the shipment is not accepted, unfortunately it will not be returned to us, but destroyed. Ottolenghi is not responsible in any way, and a refund will not be issued.
Orders shipped to the US, Canada, Australia and New Zealand are liable for customs duty and import taxes upon arrival in to the country. These charges are determined by the customs authority and are NOT liable to be paid for by Ottolenghi.